Last updated: 1 August 2026

1. Introduction
Welcome to Dee’s Saffa Shop. These Terms and Conditions govern your access to and use of our website, as well as the purchase of products from us. By using our website, you agree to be bound by these Terms. We recommend that you read them carefully before placing an order.

2. About Us
Dee’s Saffa Shop is a business based at 195 Garratt Lane, Wandsworth, London, SW18 4DR offering a curated selection of authentic South African products. For any enquiries, please contact us at hello@deessaffashop.co.uk

3. Our Products
We take pride in sourcing and offering high-quality, authentic products. Each item is described as accurately as possible; however, slight variations in packaging, appearance, or availability may occur. All products are subject to availability, and we reserve the right to withdraw items at any time without notice.

4. Pricing and Payment
All prices are displayed in GBP (£) and include applicable taxes unless otherwise stated. We reserve the right to adjust pricing at our discretion. Payment must be completed at checkout using our secure payment methods. Orders will only be processed once full payment has been received.

5. Order Acceptance
Once you place an order, you will receive an acknowledgement email. This does not constitute acceptance. We reserve the right to decline or cancel any order if necessary, including in cases of suspected fraud, pricing errors, or stock issues.

6. Delivery
We aim to dispatch orders promptly and provide a seamless delivery experience. Estimated delivery times are provided for guidance only and may vary. While we work with trusted couriers, delays outside of our control may occur, for which we cannot accept liability.

7. Returns and Refunds
We want you to be fully satisfied with your purchase. Please refer to our Returns Policy for detailed information on eligibility, timeframes, and procedures. All returns are subject to inspection before a refund is issued.

8. Use of Our Website
You agree to use this website for lawful purposes only. Any misuse, including fraudulent activity, interference with the site, or infringement of rights, is strictly prohibited.

9. Intellectual Property
All content on this website – including text, imagery, branding, and design – is the property of Dee’s Saffa Shop and is protected by intellectual property laws. No content may be copied, reproduced, or distributed without prior written consent.

10. Limitation of Liability
To the fullest extent permitted by law, Dee’s Saffa Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

11. Privacy
Your personal information is handled with care and in accordance with our Privacy Policy.

12. Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the UK courts.

13. Amendments
We reserve the right to update or modify these Terms at any time. Continued use of the website following any changes constitutes acceptance of those changes.

14. Contact
For any questions regarding these Terms, please contact us at hello@deessaffashop.co.uk