At Dee’s Saffa Shop, we are committed to protecting your privacy and handling your personal information with care, transparency, and respect.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Who We Are
Dee’s Saffa Shop is a UK-based business offering a curated selection of authentic South African products.

For any privacy-related enquiries, please contact:
Email: hello@deessaffashop.co.uk

2. Information We Collect
We may collect and process the following types of personal information:
– Your name
– Billing and delivery address
– Email address
– Phone number
– Payment details (processed securely via third-party providers)
– Order history and purchase details
– Website usage data (such as IP address, browser type, and pages visited)

3. How We Use Your Information
We use your information to:
– Process and fulfil your orders
– Communicate with you regarding your order or enquiries
– Provide customer support
– Improve our website, products, and services
– Comply with legal and regulatory obligations

Where you have opted in, we may also use your email address to send you updates, offers, or news about Dee’s Saffa Shop. You can unsubscribe at any time.

4. Sharing Your Information
We only share your information where necessary to provide our services, including:
– Payment processors
– Delivery and courier partners
– Website and hosting providers

All third parties are required to handle your data securely and in accordance with applicable data protection laws.

We do not sell or rent your personal information to third parties.

5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, and reporting requirements.

6. Your Rights
Under UK data protection law, you have the right to:
– Access the personal data we hold about you
– Request correction of inaccurate data
– Request deletion of your data (where applicable)
– Object to or restrict certain types of processing
– Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at hello@deessaffashop.co.uk.

7. Cookies
Our website uses cookies to enhance your browsing experience and improve our services.
You can control or disable cookies through your browser settings.

8. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.

10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:

Dee’s Saffa Shop
Email: hello@deessaffashop.co.uk

Last updated 1 August 2026